Privacy Policy


Industrie Music understands that you care about how information about you is used and shared. We value your trust and want you to have confidence in our services and the security of your personal information. This policy outlines our commitment to your privacy. By visiting Industrie Music, you accept the practices described below.

Our Privacy Principles: Industrie Music adheres to and is governed by the National Privacy Principles (NPPs) outlined in the Privacy Act 1988 (the Act). We have established internal policies and procedures to ensure that personal information collected, stored, used, and disclosed is handled in accordance with the NPPs. You can find the full text of the NPPs online at

What Personal Information Does Industrie Music Collect About Customers? The information we collect from customers helps us enhance your shopping experience at Industrie Music and improve our services. Here are the types of information we collect:

Information You Provide: We receive and store information you enter on our website or provide in other ways. While you can choose not to provide certain information, it may limit your ability to access some of our features. We use the information you provide to respond to your requests, process orders, personalize your shopping experience, enhance our store features, and communicate with you.

Automatic Information: We receive and store certain types of information when you interact with our website. For example, like many websites, we use "cookies," and we collect specific information when your browser accesses our website.

E-mail Communications: To improve service and your shopping experience, we may send you newsletters, notifications of policy changes, and order confirmations via email. You can unsubscribe from our newsletters at any time with one click in any of our newsletter emails.

Personal Information refers to any information or opinion from which an individual's identity is apparent or can reasonably be ascertained. Sensitive Information refers to information about racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, trade and professional memberships, sexual preferences, practices, or criminal records. Data that depersonalizes or aggregates information or masks an individual's identity is not considered 'personal information.'

What About Cookies? Cookies are alphanumeric identifier text files that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and provide features such as storing items in your Shopping Cart between visits.

Does Industrie Music Pty Ltd Share the Information It Receives? We respect your privacy and appreciate your business. We never provide your account contact or payment information to any third-party vendors, associates, or service providers unless it's absolutely necessary to complete your transaction and order.

How Secure Is Information About Me? We take measures to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you provide for purchasing our products or services. We only reveal the last five digits of your credit card numbers when confirming an order. We transmit the entire credit card number to the appropriate credit card company during order processing. It's essential to protect against unauthorized access to your password and computer. Always sign off when finished using a shared computer by clicking the "log off" link located in the side menu.

How We Collect Information We strive to collect personal information directly from the individual whenever possible. When seeking information from third parties, we will make reasonable efforts to obtain the individual's consent.

Which Information Can I Access? Industrie Music provides access to a broad range of information about your account and interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions By visiting Industrie Music, you agree that your visit and any disputes related to privacy are subject to this Notice and our Conditions of Use, including limitations on damages, dispute resolution, and the application of the law in the state of our local jurisdiction. If you have concerns about your privacy within our website, please provide a detailed description through the "Contact Us" link on the side menu, and we will strive to resolve it. 

Our business evolves, and our Privacy Notice and Conditions of Use may change accordingly. We may send periodic reminders of our notices and conditions via email, unless you opt out. Check our website regularly to stay updated. Unless otherwise stated, our current Privacy Notice applies to all information we have about you and your account. We stand by our commitments and will not significantly change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us You provide most information when you interact with our website or contact Industrie Music via email. This information may include your name, address, phone numbers, and credit card details. We may, in some specific cases, request and record information from identification documents, such as a driver's license. While you are generally not obligated to provide this information, failure to do so in cases where it is required may result in our inability to provide the requested goods or services.

Purpose We collect personal information to:

  • Identify our clients, potential clients, and their representatives.
  • Identify parties involved in dealings or proceedings related to our clients.
  • Inform you or others of initiatives we believe may interest you or them.
  • Provide or offer services and benefits.
  • Conduct our business efficiently.
  • Develop initiatives to enhance our services.

Overseas Disclosures Occasionally, we may delegate basic tasks to offshore consultants. Only information incidental to the tasks will be disclosed. We make reasonable efforts to ensure that companies receiving information are subject to laws or binding schemes that protect the information in a manner substantially similar to the protections afforded by the Privacy Act (1988).

Automatic Information Industrie Music may collect and analyze Internet protocol (IP) addresses for security purposes when you connect to our website. This helps track and protect against unauthorized access to your personal or financial information and fraudulent activities.

Our Website We may use cookies to track website usage and compile statistics on site visits in an aggregated form. We also log anonymous information such as:

  • The user's server address.
  • The user's top-level domain (e.g., .com or .au).
  • Date and time of the user's visit.
  • Pages accessed and downloaded.
  • The search engine used.
  • Browser type.

Access In most cases, we will grant access to personal information we hold about an individual upon request, subject to any restrictions. We aim to provide access in a form and manner that suits the individual's needs.

Complaint Resolution If you believe we have not handled your personal information in accordance with the NPPs or this policy, please contact us to allow us to address and resolve the issue. If we cannot reach a satisfactory resolution, you may contact the Privacy Commissioner's Office. We will cooperate with the Privacy Commissioner's Office to resolve any disputes.

Contact Information If you wish to access personal information we hold about you or have questions about this policy, please contact:

Industrie Music Address: PO BOX 3068, Wareemba NSW 2046 Phone: (02) 8123 4080 Email:

Questions If you have questions regarding our Conditions of Usage, Privacy Policy, or other policy-related matters, please contact our support staff by clicking on the "Contact Us" link in the top menu or by emailing us at: